The Activate Password Manager module enables users to register ‘secret’ questions and answers that can be used to verify their identity and allow them to reset their password without calling the service desk.
The module also allows passwords reset from the web interface to be 'flowed' through to external systems as required.
Why use Activate Password Manager?
According to Gartner, if a 10,000-employee company automated password-resetting alone, help desk calls could drop by one-third and the firm could save US$648,000 each year. According to Burton Group, studies show the management of passwords cost US$200 to US$300 per user, per year.
- Reduce Costs
- Improve Service
- Compliance and Security