The Activate Service Manager module allows the management of services to be delegated to users and application owners. A service can be anything that a user can request, from applications and software through to internet access or hardware.
Activate manages the Service for the entire Service lifecycle from provisioning the service, through to service updates and finally de-provisioning the Service.
The shopping cart style interface means that users can quickly and easily get the Services they require.
Examples of Activate Services:
- Self Service Software deployment with Microsoft Systems Centre Configuration Manager
- Computer or Laptop purchase requests
- Cell Phone requests
- Access to business systems
Why use Activate Service Manager?
Delegating the management of services to users improves the speed and efficiency of services delivery and cuts costs for an organization by automating the necessary workflow protocols.
- Reduce Costs
- Improve Service
- Compliance and Security