Activate allows business users to request, approve and automate common IT tasks online that would normally require a service desk call or other specialist IT support. User self-service functions range from simple tasks such as setting up a new user, password resets and management of group lists, to sophisticated user self provisioning of new hardware or software.
At the same time, Activate implements robust and consistent workflow processes, easily configured to individual business and process needs. Activate’s modular design enables each customer to select the functionality that represents the greatest value for them – and implement at their own speed.
Empower business users with simple end user self service
Simple and effective business approvals and workflow.
Automation of common IT tasks and processes
Activate Live Provisioning Server
All Activate products are built on the Activate Live Provisioning Server platform. This platform provides a robust platform for implementing self service automation and provides the base infrastructure for security, meta directory and auditing.
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Activate's modular approach means that you can customize the solution to suit your organization. Starting with a single module if desired, or implementing a more comprehensive self service and automation solution.
Distribution List Manager
Allow users to manage Exchange distribution lists, including end user request access and list creation.
Delegate shared folder access requests and approvals to the business.
Shared Mailbox Manager
Allow users to manage Shared Mailbox resources including Equipment and Meeting Room resources.
Request new services and automatically deploy them to the users.
User Provisioning Manager
Create, Update and Terminate user accounts quickly and accurately. Activate Directory, Exchange and other provisioning rules can quickly and easily be implemented.
Role and Entitlement Manager
Manage roles and user entitlements quickly and easily. In conjunction with other Activate modules, everything from Folder Access, Email Lists through to Services and Software can all be managed with Activate.
Allow users to reset their password without calling the service desk.
Password Policy Manager
Enforce advanced complex password policies. For example, check dictionary words, simple substitutions and enable Pass Phrases.
Corporate Directory Manager
Leverage Activate Directory as a common store for business contact information. Allow users to update personal information including photos and other information.
Manage SharePoint access and site creation in conjunction with corporate policies.
Asset and License Manager
Manage software licenses and other assets such as mobile phones etc.
Active Directory Compliance Manager
Monitor and enforce corporate policies for Active Directory. For example, monitor 'Domain Admins' and notify or remove users that are added if the action is not approved.
Service Desk Integration Manager
Quickly integrate Activate with your Enterprise Service Desk, creating a simple to use interface for users to log incidents, view and request services.