Asset and Licence Manager

Activate Asset and Licence Manager allows for the management of Assets to be delegated to users and Asset Owners. Assets can include Software Licences, Mobile Phone Connections, Fixed Phone Extensions, Computers, iPads, Laptops etc.

• Automatically allocate an Asset as part of an Activate Service Catalogue Item
• Create, Update and Delete Assets
• Bulk sync of Assets to and from remote systems
• Flexible business processes for different Asset classes
• Automatic Asset Ownership based on Roles
• Automatically assign Cost Centres based on HR roles

Activate manages the Asset for the entire Asset lifecycle from provisioning the asset, through to asset transfers between cost centres and finally the disposing of the Asset.

Activate Asset and Licence Manager is integrated with the Activate Services Manager Module to allow the automatic allocation and release of Software Licences and other assets as they are assigned and released by users. This minimises the amount of manual maintenance that is required by IT and means that the asset information is always up to date.

Assets such as Software Licences and mobile phone connections can be a significant budget item for organisations and more closely managing these can represent significant savings. Typically, a major challenge with asset management is maintaining accurate data. By integrating with user requests via the Services Manager Module and also with existing automated inventory gathering tools like Microsoft SCCM, Activate Asset Manager provides a comprehensive 360 degree view of what users have and what they are authorised to have.

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Overview

Asset Catalogue

Asset types are easily created and managed using Activate. Asset types could include Software Licences, Computers, Extensions, Mobile Phones etc

Simple Asset Management

Business Administrators can search, create and update Asset instances as required

Customisable Asset Properties

Assets can be customised and designed to contain different properties and details depending upon the asset type

Automatic Assignment

Assets are automatically assigned to users when they request a Service that requires an Asset. The user's cost centre can be automatically assigned to the Asset. This cost centre can be changed as users move Roles within Activate

View Users Assets

A user's Assets can be easily seen in the user's properties

Business Processes

Activate Assets and Services Manager can provide sophisticated business processes like Mobile Device Management, Telephony Management along with Software Licences and Hardware

Detailed Feature Summary

• Customisable Asset Catalogue

  Activates highly customisable Asset catalogue allows you to easily define asset types and the properties associated with each Asset. For example, Software Licences may have maintenance periods etc, while Mobile Phone Assets would have connection and phone number details

• Virtual Asset Consolidation

  Activate Assets can be set up to synchronise or update in real-time with external asset databases. This allows Activate Assets to maintain a subset of the data in external systems, such as Financial Systems or CMDB's while maintaining a consistent interface and set of end user processes

• Bulk Management

  Assets such as Software Licences can be imported or bulk created as part of procurement processes

• Automatic Licence and Asset Management with Associated Services

  In conjunction with Activate Services, Assets such as Software Licences can be automatically assigned and allocated as part of the request process. If no Licences are available then a Workflow or notification can be sent to a Procurement Team

• Cost Centre Management

  An Asset's assigned cost centre can be linked to a user's cost centre. Therefore when a user moves cost centres the user's Assets can be automatically updated, or a Workflow started with the manager to re-assign or return the Assets

• Reporting

  Activate allows for reconciliation of Assets through its use of Dashboards for managing Assets.