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Smart, Seamless, Automated Phone Extension Management

Empower business users with automated phone and extension management to reduce costs and improve service
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Overview

Smart, Seamless Phone Extension Management

In many organizations, the manual management of phones and extensions by the Service Desk or Procurement teams is prone to errors and time-consuming. Maintaining accurate and up-to-date asset information becomes challenging.

Activate seamlessly incorporates phone and extension management into the overall process, allowing for streamlined allocation and management as users join, move or depart from the organization.
Reduce Service Costs

Ensure Extensions and Telecommunication costs are well managed and utilized correctly within your organization

Reduce IT Workload

Automatically assign and track Extensions and owners as users request changes or they join or leave the organization. Remove the need to manually update extension and service records

Stop Logging Tickets

Integrate Extension and Telecommunications management into overall processes without manual steps

Fast Delivery

Change 10 day SLAs into minutes with automated provisioning of new extensions and changes

"Activate paid for itself in the first few days."

Overview

Smart. Seamless. Automated.

Automated deployment and management of Phone Extensions and Services
Extension Pools
Automatic or manual allocation and management of Extension from a Pool based on the users location
Phone System Integration
Automatically allocate Extensions in your phone system. Integrate with Skype, Azure Communication Services or other phone system
CMDB Integration
Automatically create, update, delete or assign Extensions in your current financial asset system or CMDB
Cost Centre Reporting
Instantly identify who is using what Extensions, who approved it and when, while allocating costs to the appropriate cost centre

Phone Management

Smart, Seamless Automated Phone Management

Empower Users with the Phone and Telcommunication services they need quickly and easily
  • End to End Automation
  • Fast Implementation
  • Cost Control
  • Feature Control

    Allow users to request and manage advanced features like International Tolls, Voice Mail, etc

    Hardware and Software Integration

    Automatically assign and deploy any required hardare devices or soft-phone applications automatically

    Active Directory / Azure Integration

    Automatically update phone and contact information in Active Directory and Azure to ensure that users can always contact each other

    Dashboard

    Quick and simple administrator dashboards make it easy to give different teams an overview of the entire process

    Customer Stories

    See how Activate has helped these market leaders

    View all
    Streamlining Communication Efficiency for a Global Dairy Processor and Exporter

    A renowned global dairy processor and exporter, known for exporting over 20 billion liters of milk annually, faced challenges in ensuring reliable and efficient communication across its extensive and geographically diverse organization.


    More Information

    Find out more about about how Activate can help your organization

    Platform Overview

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