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Smart, secure, self service Password Reset

Empower users with self service password reset
...

Overview

Enable self-service password reset across the enterprise

Service Desk calls for password reset alone can represent up to 30% of the Service Desk calls in modern organizations. This is very expensive and time consuming for Business Users and Service Desk Staff, it also represents a significant security risk attempting to manually verify a user is who they say they are.

Activate’s simple but powerful Password Reset allows users to reset passwords securely using Multi-factor authentication and also assists the Service Desk with verifying any users who cannot reset their password automatically.
Enhanced Security

Dramatically increase security using multi-factor password reset

Designed for Users securely

Internal Web, Remote Web, Ctl-Alt-Delete from Windows. Allow users to choose the best and easiest way to reset their password

Stop Logging Tickets

Up to 30% of service desk calls can be for password reset alone. Decrease this immediately

Instant 24/7 Access

Users can reset their passwords instantly – 24 hours / 7 days a week

Why Activate?

Simple Self Service Password Reset

Designed for End Users
Azure Integation
Simple self service password reset for Active Directory and Azure Office 365 without requiring write back permissions
Multi-factor
Secure Multi-factor password reset via external email, SMS or Authenticator application
Remote Access
Secure remote based Web password reset using Activate Anywhere. Users can reset their password quickly and securely from any web browser, anywhere
Automated Registration
Communications and registration is one of the keys to ensuring that password reset solutions are effective. Activate’s smart reminders and registration process gets more users registered. Faster.

30%

The reduction in Service Desk Tickets

$20

The average cost of a Password Reset Ticket.


Password Reset

Smart, Simple Self Service

Delight the business, while saving money and time
  • Secure
  • Flexible
  • Dynamic
  • Windows

    Reset password directly from the users Windows Login screen

    Remote Password Reset

    Secure remote password reset using Activate Anywhere. Link from your OWA, Citrix, VPN or other web site to allow users to Reset their Password or Unlock their Account

    Service Desk

    Secure manual Service Desk password resets with smart orchestration processes. Monitor and Track all resets

    Manager Resets

    Allow managers to reset their Direct Reports passwords, quickly and securely

    According to Gartner, if a 10,000-employee company automated password-resetting alone, Service Desk calls could drop by one-third and the firm could save approx. US$648,000 each year. According to Burton Group, studies show the management of passwords cost US$200 to US$300 per user, per year.
    Customer Stories

    See how Activate has helped these market leaders.

    View all
    Streamlining Communication Efficiency for a Global Dairy Processor and Exporter

    A renowned global dairy processor and exporter, known for exporting over 20 billion liters of milk annually, faced challenges in ensuring reliable and efficient communication across its extensive and geographically diverse organization.


    More Information

    Find out more about about how Activate can help your organization

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