Business Workflow
Often getting something approved can be more time consuming and frustrating for business users than actually getting it delivered. Activate can automate your business processes allowing people to quickly approve requests online. Automatic escalations are built in so that no request sits around waiting. End users can check online where their request is up to which allows them to follow up with the appropriate user if required. Finally all the approvals are audited providing real traceability and confidence that business processes and policies are being adhered to.
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High Cost Savings
Activate’s online approval process is faster and more efficient than paper based systems saving time for the business users involved and delivering results faster. -
Reduce Calls to the Service Desk
End users can quickly see who their request is waiting on and follow up with the business user rather than having to contact the Service Desk. -
Results Focused
Activate makes it easy for users to approve requests online or via email and also sends reminders and escalates to the appropriate people if approvals are not actioned in time. -
Business Owners
Activate's ability to configure and maintain business owners for particular resources (ie Distribution Lists, Folders, etc) means that the appropriate people are approving the requests.
Features
Simple Summary and Notifications
Users can quickly and easily see the status of their requests or if they have any approvals waiting for them.
Email Notifications and Reminders
Users are notified via email of events within the system including escalations and reminders for tasks require their action.
Approval Process
Users can quickly and easily see the approval process that is required for any actions they perform.
Current Status
Users can see a visual representation of the approval process as well as what stage it's at and who it is waiting on.
